FAQs

Browse our available luxury Battery Park City apartments online and submit your application through our secure portal. For guidance, contact our leasing office.

Applicants must provide proof of income, a valid government-issued ID, and proof of current address.

Applicants should have an annual income of at least 40x the monthly rent, or show liquid assets equal to 36x the monthly rent over the last 3 months.

Gateway offers 12-month lease agreements.

Yes, all residents must carry active renters’ insurance during their lease.

Renewals can be completed via the resident portal or by contacting our renewals office: renewals@gatewayny.com

Contact our leasing renewals office to discuss early termination policies and fees.

Coordinate with our management office for elevator scheduling, key collection, and access. Move-outs require a notice to vacate and a final inspection.

Special offers may be available. Contact our leasing team for current promotions.

Refunds are typically processed within 14 days of the final inspection, provided there are no damages.

Rent payments are accepted through our secure resident portal.

Yes, Gateway is a pet-friendly apartment community. Breed restrictions may apply; contact our leasing office for details.

Gateway offers many pet-friendly amenities, including a private park and direct access to the scenic Hudson River Esplanade.

Enjoy a private park, rooftop terrace, seasonal outdoor pool, 8,000 sq. ft. fitness center, children's playroom, and resident lounge.

The fitness center is open daily and staffed during hours on weekdays and weekends. The outdoor pool is open seasonally.

Yes, Gateway hosts seasonal and holiday events to encourage resident engagement.

Yes, on-site parking is available. Gateway offers reserved garage parking; additional fees may apply.

Gateway is a no-smoking community; smoking is prohibited in all apartments and common areas.

Submit requests via the resident portal and track progress online.

Emergency maintenance is available 24/7. Non-urgent issues are typically resolved within 1–2 business days.

Yes, from 11 PM to 8 AM daily.

Gateway’s location in Battery Park City is just blocks from premier destinations like Brookfield Place and Westfield World Trade Center Mall, offering world-class shopping, dining, and entertainment. You’ll enjoy waterfront views along the Hudson River Esplanade, easy access to Battery Park, and cultural attractions like the 9/11 Memorial & Museum and One World Observatory. The neighborhood is also home to acclaimed restaurants, coffee shops, and local markets, with Tribeca, FiDi, and SoHo just minutes away.

Yes. Gateway’s prime Battery Park City location at 389 South End Avenue, New York, NY 10280, offers excellent public transportation options. Residents are just a short distance to the Rector Street (1, R, W trains), World Trade Center (E train), and Cortlandt Street (1 train) subway stations, as well as the PATH train at World Trade Center for direct service to Jersey City and Hoboken. Multiple NYC Ferry routes depart from nearby Battery Park City Ferry Terminal, and the Hudson River Greenway provides scenic biking and walking access uptown. Bus lines and Citi Bike stations are also conveniently close, making commuting throughout Manhattan and beyond quick and easy.

Enjoy stunning waterfront views, peaceful parks, and quick access to downtown Manhattan.

Gateway hosts resident gatherings and seasonal events for a vibrant community atmosphere. Past events include movie nights, mixers, and holiday-themed parties. 

Gateway offers 24/7 security and monitored lobbies.

Yes, Battery Park City offers excellent schools and childcare facilities.

Residents can access exclusive amenities using their key card.